Our Privacy Policy
We understand that when you give someone access to your computer, you are entrusting them with more than just the electronics. In fact, that trust is the very foundation of our business. With years of experience dealing with confidential information, our staff have the utmost respect for your privacy and for the importance of your business and personal data. We pledge to do our utmost to protect that data and to keep it secure. If you do have concerns, please feel free to discuss them with us so that we may devise a plan to meet your needs.
Our Mission and Philosophy
PC Liferaft will provide cost-effective hardware and software services that genuinely help our customers make the most of technology. Among the principles that guide our business:- In the long run, it is better for us to anticipate and prevent problems than to profit from their reoccurance.
- All of our decisions and counsel should be based on the cost versus the benefits for our customers.
- In the end computers, no matter how cool, are simply tools. People--and the things they create--are the focus of our business.
ABOUT US
PC Liferaft LLC is a small company in Chattanooga, Tennessee owned by two "semi-retired" IT professionals. We both have many years of experience in a university system where demand for technology support tends to grow each year without any increase in resources to meet those needs. The proactive nature of PC Liferaft--identifying the root causes of problems and developing strategies to prevent them from reoccuring--comes naturally to us.
We each hold regular jobs during the day that pay our bills, which is why we do most of our PC Liferaft work from late afternoon to evenings and on the weekends. It seems as if we are working all the time, but we enjoy it. Helping people and solving problems is what our business is all about.
Rodger
The former Director of Technology Support Services at the University of Tennessee at Chattanooga, Rodger Ling has done everything from answering phones at the Help Desk to overseeing million dollar grant projects. After several years he discovered that what he missed most about moving to management was the opportunity to help people solve their problems directly, rather than through policies and delegations.
With his wife at the same point in her career, they sold their home and moved about a 35 foot sailboat with their young daughter for a two year sabbatical exploring the Caribbean and East Coast of the U.S. (see www.stationr.org). Motoring home up the river towards home, pondering the need to resume some sort of meaningful career, the idea that became PC Liferaft was born.
"We started this business because we see a real need for a different kind of technology support company," Rodger says, "one that is proactively focused on preventing problems rather than profiting from them. I'm certain that's not the best business model for making money, but I'm convinced it will be the most satisfying in the long run."
Jim
As business manager for a fortune 500 company, Jim Bowman was on the "bleeding edge" of computer innovation in the 80s and early 90s. Later he chose to use his MBA to teach these leadership tools, passing them on to his children’s generation. His phone has rung for a quarter century with those seeking his advice and his computing knowledge. That's probably because Jim focuses on the his client's productivity goals and minimizes the techie talk. We also like to think it's because he's a genuinely nice fellow.Jim brings financial, technical, and people skills to our humble company and generally tempers Rodger's "non-profit impulses."
PC Liferaft
711 Signal Mountain Road, #151Chattanooga, TN 37405
(423) 208-9695
support@pcliferaft.com
We don't love computers. We love what they help us achieve.
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