GET HELP

Call 423-208-9695

When you call us with a computer issue, we generally have two options:
  1. Schedule an appointment to visit your home or office. We generally schedule appointments for late afternoon if we can. We service the greater Chattanooga area, generally within 25 miles of downtown. Depending on your needs, we may wish to take your computer with us and leave you with a loaner computer. We complete the majority of repairs within 24-48 hours (although if parts must be ordered, that will occasionally cause a delay).
  2. Use remote access to view your screen and try to assist over the Internet. Obviously, this option is feasible only when your computer is functional and has Internet access. Although we may be able to assist you over the phone without seeing your screen, the chances of success are much less likely.
If we're not able to take your call, our voicemail system will alert us and we'll get back to you as soon as we can, so please leave a message.

E-mail Us

If you don't want to call us at 423-208-9695, you can e-mail to support@pcliferaft.com to request an appointment. Feel free to e-mail general questions as well as specific needs--we'll try to help if we can!

Our Privacy Policy

We understand that when you give someone access to your computer, you are entrusting them with more than just the electronics. In fact, that trust is the very foundation of our business. With years of experience dealing with confidential information, our staff have the utmost respect for your privacy and for the importance of your business and personal data. We pledge to do our utmost to protect that data and to keep it secure. If you do have concerns, please feel free to discuss them with us so that we may devise a plan to meet your needs.